I’ve been quite remiss in posting my slides from my “Charm School for Product Managers” presentation that I gave at P-Camp Silicon Valley. Sorry about the delay.
In the session, we had a great discussion about how to handle sticky situations product managers find themselves in every day. One example: how to handle a customer who demands a definitive release date and feature list when it is too early for you to know. Another situation: dealing with situations when Sales has misrepresented the product to the customer.
Thanks to Enthiosys for putting on such a great event. I met a lot of great product managers and product marketers at P-Camp Silicon Valley – over 350 were in attendance! Looking forward to the next one…
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Thanks for posting this. My response on reading some of the challenges was to blink and step back a bit. Wow. After a second go-round I could see where the communication skills I’ve been learning would fit in but I suspect I would have frozen for a moment. I would have loved to hear the actual responses at your presentation. Maybe somebody will do something similar at PCampNYC in July.